New Service: SMS Texting

We are excited to announce a new way to connect with us at Waterfront! Our Text Support service is now available.

Need quick assistance? Save time and reach out to our team via text message during business hours. Whether you have questions about your account, need help with transactions, or any other inquiries, we're just a text away. Please do not send sensitive account information via text to our team; if this information is needed, we will contact you in a secure manner to move forward wtih your request. 

How to Get Started:

• Open your text messaging app.
• Send your message during business hours to 425.406.4250 for Virtual Services or 425.584.2589 for loans. We recommend saving these contacts in your phone for easy access when needed.
• Get the assistance you need promptly!

This service is free and available to all our members with a mobile device. Please note that message and data rates may apply from your service provider.

We look forward to providing you with faster, more convenient support!