Your Union

COVID-19 Updates & Support


Waterfront Credit Union exists to helps its hardworking members that own it. During this time the best defense we have is the humanity of looking out for one another. That’s why Waterfront is here. YOU are our priority.

UPDATES ~ Branch Operations

Limited lobby access starting 11/16

Due to increasing concerns for the health and safety of our staff and members, we will be closing our lobby until further notice. Effective Monday 11/16, our lobby will be closed and we will be conducting business at our door or by appointment only.

  • If possible, please call ahead to 206-622-8415 so that we may have your transactions prepared ahead of time to best assist you upon your arrival to the branch.
  • We require a mask be worn at all times when in the branch.
  • If you are not able to wear a mask due to health reasons, please call us at 206-622-8415 and we will make arrangements to assist you.
  • Branch hours will remain Monday through Friday 9:30am to 5:30pm.

SUPPORT ~ We're Here for Our Members

We’re still dedicated to being here for you in as many ways as possible through the good times and the bad.

HELOC Rate Drop

Effective April 1, all HELOC rates will be reduced by 1.5%. We typically make adjustments to HELOC interest rates on 2/1 and 8/1, but due to the unprecedented drop in the Prime Rate in March as a result of the COVID-19 pandemic, we have lowered the rate early to allow our members to enjoy this reduction in interest and payments.

Learn More

Loan Relief*

Are you experiencing financial hardship? We’re here to offer some relief.

  • We will allow up to 60 days for the first payment on new loans if needed.
  • If you're having a hard time making your payments, please contact the Loan Department and we can discuss your options.

*Waterfront is here to work with individual members as needed with certain qualifications and restrictions.

Stay Home, Stay Safe, Stay Connected

Get all the same great services & resources you love right from where you are – 24/7.


  • View account balances and transaction history
  • Access to pay your bills online via Paymybills@Waterfront (Bill Pay)
  • Access to your Waterfront VISA Credit Card account
  • Access to eStatements
  • See if a check has cleared and get copies of cleared checks
  • Make a loan payment
  • Transfer funds between accounts
  • Update personal information

Enroll Today!

Mobile Banking

  • Check your balances
  • View transaction history
  • Pay your bills
  • Deposit your checks with Remote Deposit Capture
  • Transfer funds
  • Single sign on
  • Ability to update your personal information
  • View holds, pledges and ACH items
  • Use a branch and ATM locator
  • Remotely control your card

Telephone Teller

  • Check account balances and history
  • Perform transfers and withdrawals
  • Calculate loan payment
  • Change PIN
  • Enter stop payments
  • Hear current interest and dividend rates

Call 800.423.1071 option 1

Online Loan Applications

Apply online for any Waterfront loan from the comfort of your own home.

Apply Now